September 2015

In This Issue

Consummate Merchants

By Tom Lassiter

Selling exclusive product while overwhelming the customer with their breadth of assortment has made the merger of Chair King and Fortunoff Backyard Store one of the largest retailers in the patio furniture industry.

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Focus on the Consumer

By Richard Wright

Chris Robins, new CEO of Char-Broil, talks fast, moves faster, and views her task through a clear lens of experience.

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Builders of Dreams

By Tom Lassiter

Demand for luxury outdoor living – for sophisticated Outdoor Rooms® – continues to grow throughout all regions of the country.

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The Specialists Deliver

By Tom Lassiter

A sub-category of the building profession has emerged; there are now specialists who can deliver the perfect Outdoor Room®, from concept to completion.

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Bullish on Outdoor Living

By Lisa Readie Mayer

Bull Outdoor Products has multiple irons in the fire, from servicing a thousand dealers, to becoming a force in the competitive barbecuing circuit, to selling into Europe, the Caribbean, the Philippines and South America.

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Trust, but Verify

By Bill Sendelback

You may trust your cordwood dealer to provide dry wood, but verify it with a moisture meter – courtesy of Travis Industries.

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2015 July Business Climate

In early August, Hearth & Home faxed a survey to 2,500 specialty retailers of hearth, barbecue and patio products, asking them to compare July 2015 sales to July 2014. The accompanying charts and selected comments are from the 198 useable returns.

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